How to Properly Document Roof Damage for Insurance Claims


When a hailstorm or other weather event damages your commercial roof, documenting the damage is critical to maximizing your insurance claim payout. Rooftop Roofing is here to guide you through the process and help you gather the necessary documentation to support your claim.

Step 1:

Assess the Damage As soon as it is safe to do so, assess the damage to your commercial roof. Take note of any visible signs of damage, including dents, punctures, or missing shingles. Be sure to document any interior damage as well, such as water leaks or stains.

Step 2:

Take Photos and Videos Visual documentation is crucial for supporting your insurance claim. Take clear, high-resolution photos and videos of the damage from multiple angles. Be sure to include wide shots to show the overall scope of the damage and close-ups of specific areas of concern.

Step 3:

Record Detailed Notes In addition to visual documentation, keep detailed written notes about the damage. Include information such as the date and time of the weather event, a description of the damage, and any steps you’ve taken to mitigate further damage (such as tarping the roof or removing debris).

Step 4:

Obtain a Professional Assessment Hiring a professional roofing contractor like Rooftop Roofing to assess the damage is an essential step in supporting your insurance claim. Our expert team will provide a detailed report outlining the extent of the damage, the necessary repairs or replacement, and an estimated cost for the work.

Step 5:

Keep Records of Communication Throughout the insurance claims process, maintain records of all communication with your insurance company, including emails, letters, and phone calls. This documentation can help ensure that your claim is handled fairly and efficiently.


Properly documenting roof damage is key to maximizing your insurance claim payout after a weather event. Rooftop Roofing is here to help you navigate the process and ensure you receive the compensation you deserve. Contact us today for assistance with your insurance claim and to schedule a professional assessment of your commercial roof.

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